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Job ID: 00004ZFS
Title: IT Support Specialist
State: SC
City: Camden
Type: Manufacturing
Pay Rate: 30000.00
Post Date: 11/11/2013

Job Description:
Company located in Camden in the automotive industry is looking for a IT Support Specialist.
Under the direction of the IT Network Administrator and will work closely with the corporate IT department.
Infrastructure Support
Design, management and maintenance of Server infrastructure (Windows Server 2003-2012)
Active Directory
Storage Systems
Data Center (incl. Air Condition, UPS, Fire protection, etc.)
VMW are technologies
Communication technologies (WAN MPLS -, Internet, VPN, phone system, etc.)
Network technologies (LAN, Routers, Switches, WLAN, etc.)
Backup / Restore
Documentation
Collect and present IT KPIs (systems performance, systems availability, customer satisfaction)
Experience with SPS technology, connecting production machinery to the network, etc. Would be a plus
Actively drive and monitor overall IT Security
Ensure compliance based on company policies
Project Management

End User Support
First contact for all employees at company for any IT related issue
Manage all requests via the IT ticket solution (Service Desk Plus)
Setup and configuration of desktop PC, Laptops, IT periphery (Printer, etc.)
Support and maintenance of all IT Hardware and Software incl. Tracking inventory
Administration of User Accounts, Permissions and Microsoft Exchange
Implement and support MS Office (Word, Excel, Project, PowerPoint, and Outlook)

Personal skills
Flexible
Sense of responsibility
Analytical mind set
Service oriented
Customer oriented
Very good communication skills
Willingness to travel (to once a year to Germany)

Job Requirements:
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